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Helpline Volunteering
Make a difference and help someone in need.
As an on-site Helpline Volunteer at The Mix you’ll support vulnerable young people and be the missing link between their issues and the vital help that they need.
You can help young people by connecting them with an advice service, support group or sometimes even a bed for the night.
Become a helpline hero
***Unfortunately we are not currently recruiting for this role. If you would like to sign up to be alerted when recruitment reopens, you can do so here.
Due to a huge influx of applicants and returning volunteers over the past months we cant currently facilitate any new volunteers. We do greatly appreciate your support and we hope that applications will reopen in the coming months, so please do check back***
Our volunteers are always there for young people when they feel they have nowhere else to turn.
Weekend volunteers wanted! Our on-site helpline in London is open seven days a week between the hours of 4pm-11pm. Shifts are split into three hour slots, please note that not all slots require additional volunteers, we are recruiting for volunteers across the week however particularly need weekend cover. We’ll provide full information when you apply. If you become a helpline volunteer you’ll receive full training and all out of pocket travel expenses will be paid.
Our on-site volunteering community helps young people in need via phone, email and web chat. Young people contact our helpline every day so why not become helpline hero and make a difference to young people’s life; it will certainly change yours.
Please note for this role you’ll require a competent level of computer literacy. If you are not confident with using a computer with multiple programmes active then please consider applying for one of our other roles.
For further information download the full roll description.