About Us

Welcome to The Mix

Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.

So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. Because you can. Because you’re awesome.

We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.

We’re a free and confidential multi-channel service. That means that you choose how you access our support, without the worry of anyone else finding out. Whether it be through our articles and video content online or our phone, email, peer to peer and counselling services – we put the control in your hands. You can even volunteer with us too.

We want to be the first place young people turn to get support. Sometimes what you’re told at school or at home just doesn’t cut it. We’re here whenever you need us, wherever you are. We can ensure you have all the best information to make the right choices for yourself.

Life is hard, but support doesn’t have to be. We’ve got this.

Vision Mission Values

What we do: The Mix is here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through our digital and phone services.

Our Vision is that all young people should be able to make informed choices about their physical and mental wellbeing so that they can live better lives.

Our Mission is to become the first point of contact for any young person seeking help or information on any subject wherever and whenever they need it.

Values:

  • Empowering – we lead, we train & support, we respect, we give space to grow, we give power to chose
  • Brave – we innovate, we pioneer, we take risks, we tell it how it is
  • Supportive – we listen, we encourage, we care, we’re understanding, we are empathetic
  • Collaborative – we are open & transparent, we co-create, we respect experience & expertise
  • Proactive – we create situations, we make things happen, we get things done
  • Non-judgemental – we do not judge, we do not criticise, we do not blame

Charity Registration Number: 1048995

Company Registration Number: 3031098 (England and Wales)

Registered Office: 100 Victoria Embankment, London, EC4Y 0DH

VAT Registration Number: 766 1469 03

Inland Revenue Number (Gift Aid): XR10652

Read our Covid-19 Risk Assessment here.