The Mix / Get Support / Speak to Our Team

Speak to Our Team

Whether you want a quick chat or more focused help our trained team is here to help young people under 25 all year round.

I don't think I would have gotten through it by myself

It's the best decision I ever made. I just needed help and picked up the phone

Put me on the road to having a happy and fulfilled life

I don't think I would have gotten through it by myself

If you feel that you want to end your life, please seek immediate help from the emergency services on 999. You can also contact HopeLine UK on 0800 068 41 41 or Samaritans. If you are being abused you can contact ChildLine on 0800 1111 or Samaritans on 116 123.

  • Helpline

    If you’re under 25 and need help but don’t know where to turn, call us for FREE on 0808 808 4994. We’ll explore your situation with you and find organisations that may be able to help you further. Our phones are open 7 days a week from 3pm to 12am. You can also webchat to us 7 days a week from 3pm to 12pm, however chats may not be connected after 11:15pm.
    Freephone 0808 808 4994

  • Email

    We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. You can email the helpline at any time and we aim to respond within 24 hours.
    Email us

  • Crisis Messenger

    If you feel like you can’t cope or are worried about how you are feeling, you can contact our crisis messenger 24 hours a day, 7 days a week by texting THEMIX to 85258. Our text messaging support service is free and for any issue. We provide in-the-moment support and problem solving when you need it most. This service is delivered in partnership with Crisis Text Line and Shout.
    More Info

  • One to one chat

    One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue. We’re open 7 days a week from 3pm to 12am, however chats may not be connected after 11:15pm.
    Chat to our team now

  • Counselling Services

    The Mix Counselling service is suitable for you if you are looking for short-term help with your mental health and emotional wellbeing. Our Telephone counselling service is available to young people aged 25 years old and under. Our Webchat service is available to those aged 10-18 years old. Our counsellors aim to support by listening to your problems and helping you find ways to cope in a confidential, safe space.
    Go To Counselling